Chat assistants
Easy, but everyone is on their own.
- Each person talks to it alone
- Nothing is shared, and nothing is kept as a record
- The answer is gone when the chat ends
Backroom · by HumanAI
Meet Backroom.The AI helpers that set themselves up.
Write a message. A helper does the job, keeps the records, and makes the screens your team needs. Nobody has to design a thing.
For businesses of 2 to 50 people · Phone and computer · No technical staff needed
M
Marcus
Finished the Hendricks deck. Photos attached.
Front desk
Got it. Passing this to Job log.
Job log
Logged with 3 photos. Invoice drafted in QuickBooks for Dana to review.
- Hendricks deckFinished todayInvoice draftedMark paid
- Maple St. kitchenFinished 12 days agoInvoice sentMark paid
- Ortiz fenceFinished 20 days agoPaid✓ Done
The problem
The chores repeat. The tools don’t fit.
Logging the job. Writing the listing. Tracking who owes what. Answering the same question for the fifth time. The tools that could take those chores away come in two kinds, and neither suits a small business.
Automation and builder tools
Powerful, but someone has to build it.
- Somebody has to draw the workflow and connect the steps
- Somebody has to decide where the information is kept
- Most small businesses have nobody to do that
So the chores stay manual, or live in a spreadsheet only one person understands.
How it works
You ask. The helpers handle it.
There is no workflow to draw and nothing to configure. You talk to Backroom the way you would talk to someone at the front desk.
- PPriya
Unit 4B says the dishwasher is leaking again. Photos from the tenant attached.
01You write a message
Say what happened or what you need, the way you would tell a coworker. Attach photos or PDFs, from a phone or a computer.
- Front desk
This is a repair request. Handing it to Repairs.
RepairsLogged for unit 4B. This is the second leak there this year.
02The front desk takes it
One helper, the front desk, reads every new request. It does the job itself or hands it to the helper that specializes in that job.
- Front desk
This is the third supply request this month. Want a helper for it?
New helper proposedSupply ordersKeeps the list of what is running low and drafts each order for a person to review.
ApproveNot now03Jobs that repeat become helpers
When the front desk sees a job that will come up again, it proposes a new helper for it. The person in charge approves, and from then on that helper does the job the same way each time.
- SSam
What did we sell most of last month?
SalesCandles, by a wide margin, then the gift sets. Want it week by week?
04Records keep themselves
When something needs tracking, the helpers create the records and fill them in. Your staff never touch a spreadsheet. They ask, and the helper answers from the records.
- Unit 4B · dishwasher leakReported todayPlumber bookedDone
- Unit 2A · hallway lightReported 3 days agoWaiting on partDone
- Unit 7C · door lockReported last weekFixed✓ Done
05Screens appear when you need them
Ask for “a screen of open repairs” and a helper proposes one. Once approved, everyone can open it. Screens open instantly and show the same thing to everyone, and buttons make the routine step one tap.
Priya added Luis to this thread
LLuisPlumber is confirmed for Thursday morning.
RepairsNoted on the record. I will ask for an update on Thursday.
06Everyone works in the same place
Each request is a thread. People can be added to it, so the owner, the staff and the helpers all see the same conversation and the same record of what was done.
What is different
Other tools give you a kit. Backroom gives you the helpers.
And they set themselves up as you talk to them.
Who sets it up
What exists today Someone designs the workflows, the instructions and the data by hand.
Backroom Nobody. You describe the job in a message, and Backroom proposes the helper, the records and the screens.
People and AI together
What exists today One person, one chat. Or automation that runs out of sight.
Backroom People and helpers share the same threads. Anyone can be brought in.
Where your information lives
What exists today In your head, in a spreadsheet, or in a system somebody has to design.
Backroom Helpers create and keep the records in the background. You ask, or you open a screen.
Seeing your information
What exists today Ask the AI again each time, wait, and maybe get a slightly different answer.
Backroom Saved screens: instant, the same for everyone, always current.
Who is in control
What exists today Either the AI can do anything, or it can do nothing useful.
Backroom Helpers do the daily work freely. New helpers, new screens and anything that removes or reorganizes records wait for approval.
A record of what happened
What exists today Scattered across chats.
Backroom Every thread shows who asked, what was done and what it cost. Every change to a record is logged with the person’s name.
What it looks like
One message in. The chore is handled.
The chores are different in every business. The way you hand them off is the same.
A contractor’s crew
“Finished the Hendricks deck. Photos attached.”
A helper keeps the job log with the photos and drafts the invoice for the owner to review.
ScreenJobs waiting on payment
A small shop
“What did we sell most of last month?”
A report from the records the helpers have been keeping, with no spreadsheet for anyone to maintain.
ScreenSales by week
A property manager
“Unit 4B says the dishwasher is leaking again.”
A helper logs the repair against the unit, notices it is the second one this year, and tracks it until someone taps Done.
ScreenOpen repairs
A dental office
“We’re low on gloves and printer paper.”
A helper adds both to the running list and drafts the order for the office manager to review.
ScreenSupply orders
Works with what you have
It fits around the tools you already use.
Backroom does not ask you to move your business into a new system.
- QuickBooks
- eBay
- Your sales software
The work lands where it belongs
A helper can send the email, draft the listing or enter the invoice in the system you already use, instead of leaving it for someone to copy across.
Jobs that run on a schedule
Some chores should not wait to be asked. A helper can send the list of unpaid jobs every Monday morning, or check stock every Friday.
Sign in the way you already do
Your team signs in with the Google or Microsoft account they use every day. No new passwords to hand out.
Safety and control
The helpers do the work. You keep the say-so.
Helpers handle the daily work freely. Anything new, and anything that removes information, waits for a person.
One person is in charge
The person in charge approves new helpers, new screens and any removal of information. Nothing new goes live without a yes.
Helpers cannot delete on their own
They can read, add and change records. Deleting needs approval.
People see their own threads
Plus the shared screens. The person in charge sees everything.
Spending is capped
Each thread stops and asks when it reaches a set cost.
Your business is kept apart
Each customer’s information is kept separate from every other customer’s.
There is a record of what happened
Every thread shows who asked, what was done and what it cost. Every change to a record is logged with the person’s name.
Who it is for
Built for small businesses with no IT team.
Businesses of roughly 2 to 50 people
Office chores that repeat and eat the week
No technical staff, and no plan to hire any
One person who can say yes or no to something new
Questions
Plain answers, before you ask.
Do I have to set anything up?
No. You describe the job in a message. Backroom proposes the helper, the records and the screens, and the person in charge approves them.
What is a helper?
An AI helper that does one kind of job the same way each time. One helper, the front desk, reads every new request and either does the job or hands it to the helper for that job.
How is this different from a chat assistant?
A chat assistant talks to one person at a time and forgets when the chat ends. In Backroom, people and helpers share the same threads, the helpers keep records as they work, and saved screens show everyone the same information.
Where is my information kept?
Helpers create and keep the records in the background. You ask a helper, or open a screen. Each customer’s information is kept separate from every other customer’s.
Can a helper do something I did not approve?
Helpers do the daily work freely: reading, adding and changing records. New helpers, new screens and anything that deletes or reorganizes records wait for the person in charge to approve.
Does it work with the tools I already use?
Yes. Helpers connect to Email, QuickBooks, eBay and your sales software, so the work lands in the system you already use.
Can my family use it?
Yes. A household can use Backroom as one shared place to keep track of things: receipts and warranties, home repairs, and the lists everyone needs to see.
How do I get started?
Request early access and tell us the first chore you would hand off. Someone from the HumanAI team will be in touch to get you set up.
Tell Backroom the job. It handles the rest.
Request early access and tell us the first chore you would hand off.